Privacy Policy

Last updated: [Insert Date]

At Tamo Flowers Company, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you place an order or contact us, we may collect personal details such as:
    • Full name
    • Email address
    • Phone number
    • Delivery address
    • Billing information (such as credit card details)
  • Non-Personal Information: We may collect non-personal data like:
    • Browser type and version
    • Device information
    • IP address
    • Pages you visit on our website
    • Time spent on the site

2. How We Use Your Information

We use the collected information for various purposes, such as:

  • Order Processing: To process and deliver your flower and gift orders.
  • Customer Support: To provide customer service and respond to your inquiries.
  • Communication: To send you updates about your orders, promotional offers, or important notices related to our services.
  • Improve Our Services: To analyze and enhance our website’s performance and user experience.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party service providers (such as payment processors, delivery services, etc.) that help us fulfill your orders.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Data Security

We implement a range of security measures to protect your personal data. This includes the use of secure servers, encryption, and secure payment gateways. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us analyze traffic and remember preferences. You can choose to disable cookies through your browser settings, but this may limit some features of our site.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies separately.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You may request that we delete your personal information, subject to legal or business obligations.
  • Opt-out: You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions in our emails.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our services constitutes your acceptance of any changes.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

  • Email: [contact@tamoflowers.com]
  • Phone: [+212 661 849 147]
  • Address: [marrakech allal lfassi ouface encg marrakech]
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